I connect your phones, CRM and AI so no lead slips through.
I'm Akanni Flows, founder of Miolak, a CRM and business automation studio. I set up HubSpot, GoHighLevel, Aircall, Zendesk and n8n for healthcare, real estate, events and e-commerce teams, then add AI agents that answer, qualify and follow up for you. Most setups go live in under a week.
Businesses I've built for
E-commerce brands, clinics, venues, membership clubs and consultancies across North America, Europe and Africa.
One connected system, not five separate tools
A typical Miolak build links every place a lead can arrive to one CRM, puts an AI agent at the front door, and makes sure a person follows up. You see every lead, every call and every next step in one place.
See real buildsAbout me
Most businesses I meet already pay for good tools. The trouble is that the phone system doesn't talk to the CRM, the chatbot can't see live orders, and leads sit in an inbox until someone remembers them. I fix that gap.
I design and build the plumbing between your tools: CRM pipelines and automations, call routing that knows who's calling, AI chat and voice agents connected to your real data, and booking flows that take payment without a back-and-forth. I also work behind the scenes for agencies and businesses that need a technical lead to plan the architecture before anyone builds.
Every build is documented, lives in accounts you own, and comes with a handover so your team can run it without me.
What I do, in about a minute
Who I am, what I build, and real work from client projects.
Meet Akanni, founder of Miolak
Video coming soon
Services
Pick one, or let me connect them into one system.
Website design
Business websites, landing pages and sales funnels designed to turn visitors into booked calls, with every form, chat and booking going straight into your CRM. Like the site you're on now.
CRM setup
Pipelines, lifecycle stages, lead forms, email and SMS automations, reporting, and clean data migration.
Phone systems and call routing
IVR menus, smart routing for known and new callers, CRM call logging, A2P 10DLC, and HIPAA-aware setups.
AI chat and voice agents
Agents that answer on WhatsApp, web chat, email, social and phone, look up live data, and hand off to a human with context.
Workflow automation
Email-to-CRM lead capture, order and booking syncs, notifications and the small jobs your team repeats every day.
Booking, payments and portals
Self-service booking with contracts and invoices, subscription memberships, order forms and branded client portals.
Architecture and team training
Platform selection and implementation plans for agencies and growing teams, plus hands-on CRM and automation training.
Packages
Industries I serve
I've worked across 20+ industries. These four are where most of my projects come from, and the idea is the same in every case: answer fast, record everything, follow up every time.
Healthcare and clinics
HIPAA-aware phone setups, appointment reminders, patient intake into the CRM, and click-to-call from practice software.
Real estate
Instant lead response from portals and ads, call routing to the right agent, and follow-up sequences that run until a viewing is booked.
Events and venues
Self-service booking with contracts and deposits, enquiry pipelines, and reminders so no date is double-booked.
E-commerce
AI chat and voice agents that know your live orders and stock, across WhatsApp, email, social and phone, with human handoff.
Work samples
Real screenshots from client builds in 2025 and 2026. Select any project to see the screenshots and the full breakdown.
Case studies
Three projects in more depth: the problem, what I built, and what changed.
How a project runs
Four steps, the same every time, so you always know what happens next.
Discovery call
We map how leads, calls and customers move through your business today.
Written plan
You get the scope, the tools, the timeline and a fixed price before any work starts.
Build and test
I build in your accounts and test every path with real scenarios before launch.
Handover
A walkthrough recording and written guide so your team can run it on their own.
My commitment to you
What you can hold me to on every project, big or small.
You own everything
Every account, workflow and integration is built under your login. Nothing is locked to me.
Scope in writing
Price, deliverables and timeline are agreed before work starts. No surprise invoices.
Clear, fast replies
Plain-English updates and a reply within one business day while your project is live.
Tested before launch
Every call path, form and automation is tested with real scenarios, not just switched on.
Documented handover
A recorded walkthrough and written guide come with every build.
Honest advice
If a cheaper tool or a simpler setup does the job, I'll tell you, even if it means a smaller project.
Work experience
Where I've been doing this work.
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2025 to present
Founder, Automation and AI Integration Specialist
Miolak (MiolakDigitals)Lead CRM, phone system and AI agent projects for clients in healthcare, real estate, events and e-commerce. Built multi-channel AI chatbots, intelligent call routing, GoHighLevel membership systems and HoneyBook booking flows.
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2025 to present
Freelance CRM and AI Agent Specialist
Upwork and FiverrDeliver HubSpot, GoHighLevel, Zendesk and phone system setups for clients worldwide, including IVR, call routing and A2P 10DLC configuration for health and real estate businesses.
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2025 to 2026
Technical Architecture Consultant
Agency and partner projectsPlan telephony and CRM architecture for other businesses, including recommending Amazon Connect as the IVR layer for an outsourced debt-collection platform in Botswana.
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2026
Trainer, CRM and AI Automation Mastery
Miolak team programmeRun a module-based training programme on Zoho, GoHighLevel and AI automation, with tests per module and a completion certificate.
Client reviews
What clients say after working with me.
Questions clients ask
Which platforms do you work with?
More than 50, including HubSpot, GoHighLevel, Pipedrive and Zoho for CRM; RingCentral, Quo, Aircall, Nextiva and Amazon Connect for phones; Zendesk and Gorgias for support; HoneyBook for bookings; n8n and Vapi for automation and AI agents; and Shopify, WooCommerce and other stores when an agent needs live order data.
How long does a setup take?
Most single-platform setups go live in under a week. Larger builds that connect several systems get a written timeline before we start.
Do you also design websites?
Yes. I design business websites, landing pages and funnels, and connect them to your CRM so every enquiry and booking is captured automatically.
Do you work with my industry?
I've worked with businesses in more than 20 industries, mostly in healthcare, real estate, events and venues, and e-commerce, plus agencies that need a technical partner. If your business takes leads by phone, form or chat, the same approach applies.
Can you work with tools we already pay for?
Yes, and that's usually where I start. I'd rather connect and fix what you have than move you to something new.
Who owns the accounts and automations?
You do. Everything is built inside your accounts and handed over with documentation.
Can you work alongside my agency or developer?
Yes. I often plan the architecture and implementation for other teams, or handle the CRM and phone side while they handle the website.
Tips and updates
Practical guides on CRM, phone systems and AI automation. New posts every day.
What a GoHighLevel membership setup should include
Tiers, recurring payments, order forms, a pipeline and the four automations every paid membership needs. A checklist from a real GoHighLevel build.
Read the guideHow to route Aircall calls by whether the caller is already in HubSpot
Send existing clients straight to their owner and new callers to sales. A practical guide to caller-aware routing with Aircall and HubSpot.
Read the guideShould your AI agent use a knowledge base file or live data?
Uploaded files go stale the day you change a price or run out of stock. Here is when an AI chat or voice agent needs live data, and how to connect it with n8n.
Read the guideBook a free call
Pick a time that suits you. I take calls almost around the clock, so clients in the US, Europe, Australia and Africa can all find a slot in their working day.
When I'm available
What we'll cover
- How leads, calls and customers move through your business today
- Where things slip through, and what to fix first
- Which tools to keep, connect or replace
- A rough timeline and next steps, with no obligation
Tell me what's slipping through.
Share a few lines about your business and the tools you use. I'll reply with how I'd approach it and a rough timeline, free and without obligation.
Chat now on WhatsApp: +234 813 619 3511
Prefer email? Write to miolakdigitals@gmail.com
Or connect on LinkedIn